Going Mobile Drives Paperless

Several significant industry trends are driving the adoption of mobile devices and paperless environments. We discussed many of these trends in our last series on paperless environments. They include:

  • New Laws – Affordable Care Act
  • Increase in FDA Activity
  • Globalization
  • Drive for Improved Product Quality and Patient Safety

With these trends, many companies are looking at what it takes to go paperless and what it means to go mobile in their facility.


In the past, one of the largest barriers to achieving this has been a lack of technology. Paperless environments were not always fully paperless because maintenance and calibration technicians were required to record data and complete sign-offs and reviews. The act of completing the work out on the field and then coming back to a computer to record it and to get approvals often required paper and was counterproductive to the paperless environment. The direct cause of this was a lack of available technology. The technology then offered:

  • Client-Server Applications
  • Limited/No Wireless Network Access
  • Limited/No Availability or Compatibility of Mobile Devices


Now in many facilities, wireless network access has become ubiquitous. The convergence of the three factors above have enabled the use of mobile devices and spurred the development of web based applications. With this new technology, mobile within a facility has been one of the leading drivers of going paperless – rather than a barrier.

We see the growing use of mobile devices directly affecting maintenance and calibration technicians by eliminating time spent outside of the work execution process.

The use of mobile devices allow maintenance technicians to:

  • View SOPs and work instructions on a mobile device, mark the steps as complete and/or sign off on steps
  • Review and evaluate work requests on the floor, approve or disapprove the request and schedule a follow up activity remotely
  • Evaluate, update and complete work through the use of a mobile device
  • Locate equipment and spare parts remotely
  • View a schedule of upcoming work

The use of mobile devices allows calibration technicians to:

  • Record measurement data while it is being measured
  • Validate measurements as they are being completed and entered
  • View a schedule of upcoming work
  • Sign off on completed and reviewed work

In our next blog, we will discuss in more detail using mobile devices for calibration and maintenance and the effects and benefits that mobile devices have on each of these areas. We will show examples of different mobile form factors. 

Click here to view a recorded version of our “Going Mobile Drives Paperless” webinar.

Read the Go Mobile series:

Blog 1: Going Mobile Drives Paperless

Blog 2: Mobile Work Execution

Blog 3: Apple® iPads

Blog 4: Microsoft® Surface

Blog 5: Benefits

Blog 6: Dendreon Success Story

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